AMC Ticket Kiosks suck
I went to a a movie last night at Eastridge AMC Theatres. It was a busy night for the theatre and there was a long line for the ticket counters. Thankfully their were wonderfully underutilized credit card ticket kiosks machines.
I tap the screen to wake the machine up; tap the date for the day I want the tickets for; tap the field for The Bourne Ultimatum and am given the option to purchase tickets for 10:50. Now I took this to mean that tickets for 9:50 were sold out. Thankfully a cooler brain (that of my friend John) prevalied and he tapped back a screen and selected a different listing for the movie (which escaped my notice the first time through). This time we were presented us with the option to purchase tickets for 9:50.
Now the movie was showing on multiple screens, so I can sort of understand why there were multiple listings for the movie. But I as a consumer don’t care that it was showing on multiple screens, I want to see all the times the movie are showing in one place. It should list all the times that the movie is showing that day and any showing that was sold out, should have been indicated as such. The only excuse for what I saw here is a lazy and incompetent programmer or a poorly written specification.