Palm sucks: ringtones
Sunday, October 26th, 2008In January of 2008, Palm released a firmware update for the Treo 680. One of the improvements listed was “Enhanced ringtone support”. Specifically it said “MP3 and other sound files purchased from the web or sent from friends can now be set as ringtones and alerts (formats: MP3, AAC, AAC+, MIDI, WAV, and AMR).” Too bad I can find no instructions from Palm on how to use this new feature.
Palm’s own knowledge base has an article on ringtones that says “Your Treo smartphone doesn’t include built-in software to allow MP3 files to be used as ringtones.” This negative sounding phrase is repeated in the onboard help. Thankfully, a palm fansite has the instructions on adding an mp3 as a ringtone. It involves opening the mp3 in Blazer (the onboard web browser). So very obvious.
Before this update, the way to use an mp3 as a ringtone was to use a third party program (such as the free MiniTones). The Palm knowledge base article referenced above about ringtones warns; ”Beware: Some ringtone managers can cause odd behavior, such as crash or reset when an incoming call arrives.”
With the crappy mechanism that Palm themselves provide, and the warning about third party programs from their own technical support group, I found it funny when a representative of Palm’s PR firm makes a post to the official Palm blog about mp3 ringtones. In it, they suggest using third party ringtone manager. Pathetic.